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Notice of changes to the Packmage Business Automation box-type knife-line download function: In order to provide better service, at the request of most of the access providers, from September 15, 2019, all customers box-type knife download function to make the following adjustments: customers who have paid for the order can download the knife mold directly free of charge; Must contact the contact provider customer service, follow-up work by customer service to complete docking.

What if I activate the wrong box type?

If the purchase is 'Daily license for one template', you can only re purchase and activate the correct box type.

If the purchase is 'Customization Service', you can contact the online customer service, tell us to activate the wrong box type ID, and the correct box type ID, we will replace.