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What if I can't find my custom box type in the box library?

When you get into the software client, click the box library button in the upper right corner

Enter the box library, and then click the 'Update' button in the lower left corner

When the update is complete, try it again, please.

FAQ
1. What is Customization Service? 2. What's the process of Customization Service? 3. What if I can't find my custom box type in the box library? 4. How to activate the box after you sign in with third parties? 5. What if I activate the wrong box type? 6. What if the custom box type is faulty? 7. Contact Us 8. Login encountered "Communication interruption! Server failure or a local network outages.Try again please!" How to Self-Test 9. What if the Packmage CAD's parameter interface is blank or cannot be adjusted? 10. 3D proofing encountered surface missing, how to deal with? 11. Installation of Packmage CAD & .Net Framework installation error 16.Windows Defender SmartScreen prevented an unrecognized app error

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