1. What is Customization Service? 2. What's the process of Customization Service? 3. What if I can't find my custom box type in the box library? 4. How to activate the box after you sign in with third parties? 5. What if I activate the wrong box type? 6. What if the custom box type is faulty? 7. Contact Us 8. Login encountered "Communication interruption! Server failure or a local network outages.Try again please!" How to Self-Test 9. What if the Packmage CAD's parameter interface is blank or cannot be adjusted? 10. 3D proofing encountered surface missing, how to deal with? 11. Installation of Packmage CAD & .Net Framework installation error