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Notice of changes to the Packmage Business Automation box-type knife-line download function: In order to provide better service, at the request of most of the access providers, from September 15, 2019, all customers box-type knife download function to make the following adjustments: customers who have paid for the order can download the knife mold directly free of charge; Must contact the contact provider customer service, follow-up work by customer service to complete docking.

What if I can't find my custom box type in the box library?

When you get into the software client, click the box library button in the upper right corner

Enter the box library, and then click the 'Update' button in the lower left corner

When the update is complete, try it again, please.